From the Mouth of Madness 3: De Profundis
Subvert the Clickbait in FOUR EASY STEPS
In a face-to-face conversation, words are just part of the data we receive. Facial expressions; tone, pitch, and volume; body language and posture; eye contact — these are just a few of the things we also take into account to determine the speaker’s intent and reliability.
In 1967 Albert Mehrabian published two studies that suggested that communication i…
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